Every 911 call starts with a voice on the other end. Coming up at 9 a.m. on Monday, MPR News host Angela Davis goes behind ...

AI is helping 911 dispatchers speed up emergency responses, handle non-emergency calls, and translate languages.

When an emergency occurs, we dial 911. We count on someone being on the receiving end of the call who’ll know what to do and ...

The Grand County Sheriff’s Office is reminding the public of the importance of 911 education and how the efficient use of it ...

The troubling instance of an emergency operator not answering a resident’s cry for help is not an isolated incident in the ...

In Terre Haute, where call volume is rising and about 20% are non-urgent, the Crosswalk to Care program connects low-acuity callers to nurse-guided care, easing strain on EMS ...