Bluestone invests in lower middle-market companies in the defense and government services arena The private equity is based in McLean, Virginia Chesapeake Technology International, which is backed by ...

AUSTIN, TEXAS – Enterprises invest millions of dollars into Customer Relationship Management (CRM) platforms like Salesforce and ServiceNow to act as the central nervous system of their business.

AUSTIN, TEXAS - In the current landscape of high-demand support environments, contact centers are facing a significant challenge: soaring Average Handle Times (AHT) coupled with high levels of agent ...

The Role of CTI in CRM. Upland InGenius Enhances CRM ROI Through Cutting-Edge CTI Software. AUSTIN, TEXAS - March 25, 2026 (NEWMEDIAWIRE) - Upl ...

Envox Worldwide, a maker of voice solutions, says that its Envox CT Connect, a standards-based computer telephony integration (CTI) software, now provides CTI call control capabilities for Microsoft ...

(AUSTIN, TEXAS) – In the modern service economy, consumer expectations are higher than ever. Customers expect immediate, personalized support the second they initiate contact with a brand. One of the ...

(AUSTIN, TEXAS) – In today’s service-driven economy, consumer expectations are at an all-time high. Customers demand instant, tailored support the moment they reach out to a brand. A significant ...

AUSTIN, TEXAS - In the current landscape of high-demand support environments, contact centers are facing a pressing dilemma: soaring Average Handle Times (AHT) and significant agent fatigue. When ...

MCLEAN, Va., Aug. 18, 2021 /PRNewswire/ -- CTI, a leading government software and systems development company, is launching its new Training and Integration Services program. CTI now offers customized ...

Previously, Kropac was vice president within the cyber business unit of CACI International Inc Dr. Jay Moorman serves as CEO of CTI Chesapeake Technology International, Corp, a portfolio company of ...

Why Automation is Key to Reducing Agent Stress in Customer Support Austin, United States - March 15, 2026 / Upland Software / AUSTIN, TEXAS - In the current landscape of high-demand support ...